Operational Control Audit
A hands-on review of reconciliations, exception queues, maker-checker paths, and day-end close for remittance and payments teams.
Engagement detailAudits for fintech · Taiwan
Infrastructure Sync reviews how remittance houses, lenders, e-wallets, and merchant acquirers actually move money — then documents gaps with sampling you can defend in a partner-bank meeting.
Fieldwork from Kaohsiung · partner-ready working papers
Flagship engagement
Our core offer walks your exception queues, reconciliations, maker-checker paths, and end-of-day close. You receive a severity-ranked findings pack, a remediation tracker, and a walkthrough for leadership — not a slide deck of abstractions.
Typical clients prepare for a banking partner review, a licence renewal conversation, or an internal board request for an independent view of cash and customer money flows.
Review scope & timelineRelated engagements
Each engagement samples real files and ledgers. Labels match how fintech operations teams already talk about their work.
A hands-on review of reconciliations, exception queues, maker-checker paths, and day-end close for remittance and payments teams.
Engagement detailIndependent sampling of customer due-diligence files before a partner-bank visit or internal quality check.
Engagement detailCredit-file and collections-path review for consumer and SME lenders who need an outside read before a funding or partnership conversation.
Engagement detailTiming and completeness checks across merchant settlement cycles, acquirer reports, and treasury close.
Engagement detail“They spent two full days with our payments operations team in Kaohsiung before writing a single finding.”Mei-Ling Chen · Head of Finance, regional remittance firm
How we work
We start with a short scoping conversation to fix process boundaries and sample sizes. Fieldwork mixes document review with interviews on the floor. The draft findings land with your named sponsor before the final pack is issued.
Follow the engagement processCommon questions
Most operational and control audits run three to six weeks from kickoff to final report, depending on how many processes we sample and how quickly your teams share ledgers and procedure documents. Narrow KYC file reviews can finish in ten business days.
We prefer on-site fieldwork for payment, settlement, and lending reviews so we can observe how staff actually process exceptions. Desk-based document review is available for preliminary scoping and follow-up testing from our Kaohsiung office.
Yes. Reports include scope, sampling method, findings by severity, management responses, and a clear remediation tracker. We write them for readers who already know fintech operations — not as marketing summaries.
A named sponsor, access to relevant ledgers and policy packs, a list of systems of record for the processes under review, and two weeks of calendar availability for interviews. We send a precise document request list after the scoping call.
Our primary deliverable is the independent assessment. We can return for a limited follow-up review to verify closed findings. We do not design or operate your controls as part of the same engagement, to keep independence intact.
Tell us which processes sit under review — remittances, lending, KYC files, or settlement — and we will reply with a scoped estimate within two business days.
Request an estimate